GameStop pushes pause on unlimited used game rental program

GameStop pushes pause on unlimited used game rental program

Since then, GameStop itself has confirmed the delay, saying that it has made a decision to "temporarily pause" the PowerPass service due to "a few program limitations we have identified". And, it turns out, it sort of was, at least in the sense that GameStop couldn't handle it.

The retail chain told employees yesterday to pull down all signage involving the program and store it in their backrooms, according to two GameStop staff.

Kotaku, which first reported the news, heard from store employees that GameStop's computers were not capable of processing the data required for PowerPass.

Initial reports on the PowerPass program explained that it would allow participants to essentially rent used titles from GameStop. "We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service", a GameStop representative told Kotaku today.

Heads up, holiday shoppers: GameStop is launching an unlimited game subscription service you (or the gamer on your list) might enjoy. The "few program limitations" that the GameStop spokesperson left undefined could be any number of things: PowerPass's price, its duration, the games customers can keep after the program expires, or anything else. To sweeten the deal, they can bring home any pre-owned game for free for their troubles.

According to leaked documentation regarding PowerPass, the service was supposed to officially launch on November 19. There's no timing yet for the rental program's return, but it doesn't sound like GameStop has any intention of making the temporary hold more permanent.

The PowerPass program was pitched to the public last month as offering, for a $60 upfront fee, six months of unlimited "rentals" (one at a time) from GameStop's stock of used games.

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